Learning & Development Manager, CTG Belgium
Breaking the system, helping to rebuild it and providing advice and guidance how to avoid problems. That is me in a nutshell. With 14 years of experience in test consultancy in a variety of environments, I have seen the best (and worst) in software development.
In my current role as Learning & Development Manager, I’m responsible for guiding our consultants, partners and customers on their personal and professional path towards excellence.
When you take a deep dive into the wondrous world of test policies, plans, strategies, approaches and charters, you encounter a lot of terminology and metrics that do not belong there: requirements coverage %, code coverage %, test execution %, number of open defects … Our ideas about when software is good enough are incorrect. Either we don’t reach the described quality level, or we put the software in production, no matter what. In short: our quality expectations are too high!
As testers, we’re always complaining about requirements and user stories. They’ve got to be SMART. But do we really want that? And what’s the impact on timing, budget and resources?
One thing is certain: our vision (as testers) on quality is different from the vision of most people. If we cannot change that, testing will remain to be seen as the main bottleneck in software development.